Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus) Lisle, IL

Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus)

Part Time • Lisle, IL

Position Overview

State Farm Insurance Agent located in Lisle, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mary Angarola - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Ability to explain complex financial issues in understandable terms
  • Bilingual - Spanish preferred
  • Personal Lines Licenses (must have currently)
  • Courses on ethical and customer centered sales practices will be required
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • Must be available to work the following schedule: 1pm to 5pm Monday through Friday. Available to cover other staff time off in mornings as well.
  • Associate's degree or higher preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: Hourly pay in the range of $10 to $15 (depending on experience) + Sales Bonus




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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